This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
We are committed to complying with all applicable data protection and privacy laws and regulations, including the UK GDPR and the Data Protection Act 2018.
Please note that our website may contain links to external websites or services operated by third parties. These third-party platforms maintain their own privacy policies and practices, which we do not control. Once you leave our website by following a third-party link, we recommend reviewing the privacy policy of the respective site. This Privacy Policy does not apply to any activities that take place outside of our digital platforms.
When You Use Our Website
When you visit our website, we and certain third parties use cookies to ensure the website functions properly, to gather insights about user behaviour, and to enhance your overall experience. Cookies are small data files stored on your device that allow us to recognise your browser and understand how you interact with our site.
Some cookies are strictly necessary for the operation of our website and do not require your consent. For more details, please refer to our cookie settings.
What Data Is Collected?
We collect only the personal data that is relevant, proportionate, adequate, and necessary for clearly defined purposes. "Personal data" refers to any information that relates to an identified or identifiable individual.
Information we collect falls into one of two categories:
- Voluntarily provided — information you knowingly provide when using our services or contacting us.
- Automatically collected — information automatically sent by your devices when accessing our website.
Log Data
When you visit our website, our servers may automatically log standard data including your device's IP address, browser type and version, pages visited, time and date of visit, and time spent on each page.
Device Data
We may automatically collect data about your device such as device type, operating system, and general geo-location data.
Personal Information
We may ask for personal information when you contact us, which may include:
- Name
- Email address
- Phone or mobile number
How and Why We Collect Your Data
We may collect, hold, use, and disclose information for the following purposes:
- To provide our core services and respond to enquiries
- To contact and communicate with you
- For analytics and improvement of our website
- For marketing and promotional communications, where you have consented
How Long Is Personal Information Retained?
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Once personal information is no longer needed, we will delete it or anonymise it. In some cases, we may be required to retain certain data for longer periods to comply with legal or regulatory obligations.
Your Rights and Controlling Your Personal Information
Under UK GDPR, you have the following rights:
- Right of access — request details of the personal data we hold about you.
- Right to rectification — request correction of inaccurate or incomplete data.
- Right to erasure — request deletion of your personal data.
- Right to restrict processing — request that we limit how we use your data.
- Right to data portability — receive your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interests or for direct marketing.
- Rights related to automated decision-making — not to be subject to solely automated decisions.
To exercise any of these rights, please contact us at hello@prestiqo.co.uk.
How We Protect Your Data
We use commercially reasonable and industry-standard safeguards to help prevent loss, theft, unauthorised access, disclosure, alteration, or misuse of your personal data. While we implement appropriate security measures, no method of electronic transmission or storage is completely secure.
Disclosure to Third Parties
We may disclose personal information to third-party service providers to enable them to provide their services, including IT service providers, hosting providers, analytics tools, and marketing platforms. We do not sell your personal data to third parties.
Third-party tools we currently use include:
- Google Analytics
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take immediate steps to delete it.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of the site after changes are posted constitutes your acceptance of the revised policy.
Contact Us
For any questions or complaints regarding this privacy policy, please contact us at hello@prestiqo.co.uk.